Chobani

Winning the “Better For You” Consumer

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Finding the right audience in the ever changing social landscape is a tall order for a brand to tackle alone, that’s why Chobani chose us. We reimagined their social media strategy because existing quality content wasn’t delivering results.

The goal: higher awareness of product RTBs and increased consideration & loyalty from core and emerging audiences. The big aha: today’s “better for you” consumers are more than just health-focused. They’re eco-conscious, research-driven, socially savvy label readers, expecting both function and flavor in every bite. They value brands that reflect their values, but won’t compromise on taste or trust. 

So, as social lead agency we took a phased, focused approach of data mining and strategic guideline development to:

  • Redefine audience segments balancing new (Fitness Phenoms, Holistic Lifers, Health Seeking Pros) vs core (Zillennial Parents)
  • Better understand competitors and aspirational brands 
  • Sharpen owned platform strategies
  • Establish effective content pillars
  • Identify key areas of culture to activate within
  • Sharpen the social persona & tone
  • Update measurement strategy across the funnel

This led to a comprehensive social playbook for Chobani that achieves brand objectives, rooted in insights & behaviors.

  • ~54% increase in video views
  • +7.6% increase in follower growth (223K → 240K)
  • 0.81% engagement rate (up from 0.68%
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